The “Disney Keys to Excellence” coming to Oxnard Chamber of Commerce
August 16th, 2008Disney Institute is bringing its renowned professional development program, the Disney Keys to Excellence, to Oxnard Friday, Sept. 12. Sponsored locally by the Oxnard Chamber of Commerce, the full-day event will give area professionals an opportunity to experience the business behind the Disney magic proven strategies and best practices that are easily adaptable to their organizations.
This is the only program that Disney Institute brings to the local business community, said George Aguel, senior vice president for Walt Disney Parks and Resorts who also leads the Disney Institute. Participants from the Ventura County area will discover Disney practices they can incorporate into their own businesses. These strategies and tactics have been proven successful for more than 50 years.
Disney Institute programs are unique in the world of training. What makes the Disney learning experience so different and meaningful is we dont simply teach theory, said Aguel. We give participants an insiders look at business philosophies that have helped Disney to consistently rank as one of the worlds most admired companies and brands. Engaging content is presented in an entertaining fashion and provides participants with tools that can literally transform their organizations.
The full-day Disney Keys to Excellence program is made up of four 90-minute sessions:
Leadership, Disney Style Highlights how effective leadership has been the catalyst at Disney to drive employee and customer satisfaction from the companys inception to today. Participants discover how Disney leaders exhibit values and behaviors that generate bottom-line results.
Management, Disney Style Examines the importance of integrating an organizations corporate culture into selection, training and care. Participants gain insight into ways Disney fosters a supportive environment that inspires employee pride and ownership.
Service, Disney Style Explores world-renowned Disney principles for service excellence. Participants learn how to leverage a service infrastructure and service standards to constantly exceed expectations.
Loyalty, Disney Style Showcases practices that have helped Disney build and sustain loyalty while creating one of the worlds most trusted and revered brands. Participants discover ways to create powerful relationships that can help retain customers for life and techniques for effectively delivering a brand promise.
Program registration is $395 per person and includes all course materials, groups of 8 or more from the same company are $385 per person. Lunch is $35 per person and parking is free. For more information or to register, call 805-983-6118.
Since the premiere of its first professional development program in 1986, millions of business leaders have attended Disney Institute programs. Today, that portfolio has grown to encompass a wide range of workshops, presentations, behind-the-scenes tours and fully customized programs. Programs are available at Disney Resort Destinations around the world or can travel to client sites. They are also accredited by numerous professional bodies, including the American College of Healthcare Executives, Human Resource Certification Institute, National Association of State Boards of Accountancy and the Annenberg Center for Health Sciences. For more information about Disney Institute, call 407/566-2620, or visit www.disneyinstitute.com.
The Oxnard Chamber of Commerce promotes the business and economic well-being of the community to benefit its enterprises through advocacy, services and education, business exposure and promotional opportunities. For more information about the Oxnard Chamber of Commerce, visit www.oxnardchamber.org or call 805-983-6118.